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Automate Your Email List: Removing Customers from Mailchimp After a Purchase

Published on Feb 28th, 2024

When managing an online business, efficiency is key — and automating mundane tasks is a huge part of that. If you're using Mailchimp for your email marketing and want to ensure your lists remain fresh and relevant, you might be wondering how to automatically remove customers from Mailchimp after they've made a purchase.


Enter Zapier, the perfect tool for automation that can save you time and hassle. Thanks to Zapier's integration capabilities, this process can be streamlined to work seamlessly in the background. In this article, we're focusing on how you can use Zapier to automatically delete someone from your Mailchimp list once they order a product from your online store.


Firstly, let's explore why this might be beneficial. Perhaps you have a separate list for potential customers and another for existing ones, or maybe you send different email campaigns to users based on their buyer status. Whatever your strategy, Zapier can help ensure that your Mailchimp lists are always up-to-date.


So, how does it work? Zapier uses what it calls Zaps, which are automated workflows that connect your apps and services together. You'll create a Zap that triggers whenever a new order is processed on your store platform – whether that's Shopify, WooCommerce, Magento, or others. Once that trigger is activated, the Zap will then perform an action – in this case, removing the customer from a specified Mailchimp list.


Here's a simple step-by-step guide:



  1. Sign up for Zapier, if you haven't already, and log in.

  2. Click on 'Make a Zap!'

  3. Choose your store's platform as the trigger app and select the trigger event (e.g., New Order).

  4. Connect your store account and test the trigger to make sure it's working.

  5. For the action app, select Mailchimp and choose the 'Unsubscribe Email' action.

  6. Connect your Mailchimp account and configure the action by selecting the list and specifying the email field from the trigger.

  7. Test your action and if everything looks good, turn on your Zap.


Once set, your Zap will run in the background, leaving you more time to focus on other critical areas of your business.


Keep in mind that customer experience should always be a top priority. Ensure you're compliant with data protection regulations, and it's good practice to inform users about their data and subscription preferences during the purchase process.


Using Zapier to automate the removal of customers from your Mailchimp list post-purchase not only streamlines your marketing efforts but also helps provide a better experience for your customers by sending them the most relevant information at the right time.


In conclusion, integrating Zapier for this purpose can be a game-changer for many e-commerce businesses, aiding in efficient email list management and optimization of marketing strategies.


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