top of page

Integrating Back9 with Zapier: A Step-by-Step Guide to Connect and Streamline Your Workflows

Published on Feb 28th, 2024

Integrating Zapier with your Back9 system can greatly simplify and automate your business processes. Whether you're looking to connect CRM platforms, marketing tools, or other applications, Zapier's integration can facilitate seamless communication between Back9 and over 2,000 web services. In this guide, we'll walk you through the process of connecting Zapier to Back9, so you can start automating your workflows with ease.


  • An active Zapier account

  • Access to your Back9 platform

Step 1: Generate Your Back9 API Key

Before you start the integration process, make sure you have your Back9 API key at hand. This key is crucial for authenticating your Zapier connection. You can generate this key within your Back9 account settings, under the API or integrations section.

Step 2: Search for Back9 on Zapier

Log in to your Zapier account and click on 'Make a Zap!' button. In the search bar, look for Back9. If there is a direct Back9 integration, it will appear in the results. Select it to proceed. If Back9 is not listed, you may need to use a Webhooks by Zapier integration to connect.

Step 3: Select Your Trigger and Action

Every Zap consists of at least two parts: a Trigger and an Action. Choose the appropriate trigger from Back9 that you would like to use to initiate the automation. Next, decide on the action that should take place in the other app connected to Back9 (e.g., creating a new lead, updating records).

Step 4: Connect Your Back9 Account to Zapier

When prompted, enter your Back9 API key to connect your Back9 account to Zapier. Ensure all permissions and access rights are correctly set to facilitate the integration.

Step 5: Set Up Your Trigger and Action

Customize the specific details of your trigger and action. This can include mapping data fields from Back9 to the corresponding fields in the other application. Test the trigger and action to confirm that the integration works as expected.

Step 6: Enable Your Zap

Once everything is configured properly and you've tested your Zap, it's time to enable it. Your new integration will now automatically handle the tasks you've set up between Back9 and the applications connected through Zapier.


By following these steps, you can successfully integrate Back9 with Zapier, leading to greater efficiency in your business workflows. Always test your Zaps thoroughly to ensure accurate data transfer and desired outcomes.

For more detailed information on Back9's API or specific integrations with Zapier, consult Back9's documentation or reach out to their support team.

bottom of page