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Streamline Your CRM: Updating Copper Contact Fields with Zapier Automation

Published on Feb 28th, 2024

Navigating the complexities of customer relationship management (CRM) data can be a daunting task, especially when it means keeping information up-to-date across multiple fields and entities. One common challenge businesses face is ensuring that the 'people' records in their CRM—such as the ones maintained in Copper (formerly ProsperWorks)—reflect the most current data from their 'company' records. Thanks to the integration capabilities of Zapier, this synchronization doesn't have to be a manual headache.


Zapier stands out as a powerful tool for automating workflows between different apps and services. By creating a 'Zap,' you can connect Copper with a plethora of other tools your business might be using, easily facilitating real-time data updates.


Updating People Records from Company Data in Copper using Zapier:


Step 1: Set Up Your Trigger


First, identify the event that will initiate your Zap. For example, you may choose a trigger such as 'New or Updated Company in Copper' to start the automation process.


Step 2: Choose Your Action


After setting up your trigger, select the 'Update Record in Copper' action. This allows you to specify that you want to update 'People' records when there's a change in associated 'Company' data.


Step 3: Customize Data Mapping


In this step, you need to map the fields from the company data that you want to update in the people records. Zapier offers a user-friendly interface to link the corresponding fields accurately.


Step 4: Test and Activate Your Zap


Before fully implementing your Zap, perform a few test runs to ensure the data is updating as expected. Once you're confident in the setup, activate your Zap and let automation handle the rest.


Optimizing Your Zap for Performance and Accuracy


To ensure your Zap works effectively, keep these best practices in mind:



  • Consistently maintain clear and organized data fields in Copper.

  • Regularly check your Zaps for any updates or changes in Copper’s API or field configurations.

  • Consider setting up filters in Zapier to only update records when certain criteria are met, reducing unnecessary data traffic.


Conclusion


By integrating Zapier with Copper, you empower your business to maintain an efficient, error-free CRM system. This streamlined process not only saves valuable time but also ensures that your teams have access to the most up-to-date information about customers and companies alike. Unlock full productivity by embracing the power of automation with Zapier and Copper.


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