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About Switch Labs

Switch Labs builds software for the work that keeps businesses moving.

We build practical tools for fleet operators, commerce teams, credit furnishers, and other businesses with complex day-to-day workflows. We also offer scoped application security work.

What Switch Labs does

We build focused products and offer scoped services for jobs that are still too manual, fragmented, or difficult to integrate. Each offering has its own scope and path to getting started.

Fleet and vehicle operations

Levy Fleets manages shared vehicles and riders, while Levy Guestpass automates carsharing access. Switchboard handles vehicle commands across hardware, and Switch Labs eSIM provides cellular connectivity.

Identity and visual verification

SwitchID helps platforms screen identity and transaction risk before asking every user for an ID upload. VerifyAI checks operational photos for workflows such as parking, delivery, and vehicle inspection.

Data, reporting, and commerce

BureauRelay turns Metro 2 credit reporting into a cloud workflow. Maptera handles store locators, while ShipWave and TaxSync support shipping and sales-tax operations.

Customer and team productivity

Relay brings customer conversations and business context into one help desk. Thread Pilot, ThreadPDF, and AutoFormX address repetitive work around inboxes, documents, and outreach.

Application security

Our App Security offering is a scoped service for web applications and APIs. It defines the test boundary, documents findings, and includes a follow-up check of reported issues.

What makes Switch Labs different

We are builders and operators. The product details matter more than a broad promise, so here is how our approach shows up in practice.

01

Built for live operations

Switch Labs builds and operates Levy Fleets for shared vehicle operators. Switchboard supports more than 30,000 vehicles in production.

02

Focused products, one studio

Our catalog has 15 offerings, from a Gmail PDF exporter to a fleet operating system and a scoped security service. Teams can choose the workflow they need without adopting the rest of the catalog.

03

Integration paths for technical teams

Products such as BureauRelay, Maptera, SwitchID, and Switchboard include APIs or other integration paths. Each product page explains its own capabilities so teams can assess fit.

04

Pricing at the product level

There is no single Switch Labs subscription. Products publish their own starting prices, free tiers, or quote process, with details on their individual pages.

05

A direct route to the team

Questions about fit or integration go to Switch Labs. Our contact process aims to respond within one business day and connect you with the right person for your product or stack.

Who uses Switch Labs

Different products serve different teams. These are the workflows our catalog is designed around.

  • Shared scooter, e-bike, and rental-fleet operators managing vehicles and riders
  • Carsharing hosts coordinating guest vehicle access
  • Marketplaces, rental platforms, and fintech teams screening user risk
  • Credit furnishers and reporting teams preparing Metro 2 files
  • Retailers managing store locations, shipping, or sales tax
  • Commerce support and outreach teams managing customer conversations
  • Operations teams working through high-volume Gmail and document workflows
  • Software teams preparing for customer or marketplace security reviews

The team behind Switch Labs

Switch Labs is led by founder Eric Levenseller. Eric has worked across software engineering, product management, and mobility operations.

The team works across engineering, product, and operations to build its products and help customers integrate them.

How Switch Labs works

Getting started depends on the product. A lightweight tool and a fleet integration have different setup needs, but both start with a clear product page and a direct way to reach us.

  1. 01

    Review the product

    Explore its features, pricing, and documentation. Some products have a self-serve path; others start with a scoped conversation.

  2. 02

    Contact the team

    Email hello@switchlabs.dev or use the contact page. We will route product and technical questions to the right person.

  3. 03

    Start using it

    Follow the product's onboarding path. For API, fleet, or other involved deployments, we can discuss integration steps and scope before work begins.

Key facts about Switch Labs

A quick reference for the company. Pricing and agreement terms depend on the product or engagement.

Company name
Switch Labs
Type
Software studio offering products and scoped application security services
Founder
Eric Levenseller
Headquarters
San Francisco, California, United States
Core offering
Software for business operations
Contract terms
Vary by product or engagement. Ask for the applicable terms.
Services
Scoped application security engagements
General inquiries
hello@switchlabs.dev
Customer support
support@switchlabs.dev
Catalog
15 products and services listed

Frequently asked questions

Who is behind Switch Labs?

Switch Labs is led by founder Eric Levenseller. The team works across engineering, product, and operations to build and support its products.

Are Switch Labs products sold together?

Most can be adopted independently; some features, including Thread Pilot, are part of another product. Each product page explains its setup and pricing.

Where can existing customers get support?

Email support@switchlabs.dev for product support. New product and partnership questions can go to hello@switchlabs.dev.

Does Switch Labs offer application security services?

Yes. App Security is a scoped service for web applications and APIs, with a written test boundary, findings report, and follow-up check.

Can our developers integrate with Switch Labs products?

Several products offer APIs or other technical integration options. Start with the relevant product page or contact us with your use case and existing stack.

Contact

Tell us what you're building and we'll get in touch fast

Ship a proof-of-concept, integrate credit reporting, or hand off the workflow entirely—we respond within one business day and loop in the right Switch Labs partner for your stack.

Response Time
< 24 hours
Delivery Options
Product | Services

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