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Privacy Policy for SwitchLabs

Effective date:  2/01/2024


Welcome to SwitchLabs. This privacy policy outlines the types of information we collect from users of the Thread Pilot for Gmail add-on and our website (, how we use that information, and the steps we take to ensure your privacy is protected.

Information We Collect

Usage Data: We collect information on how our apps and our website are accessed and used. This data may include details such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, our service pages that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Personal Data: While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Cookies and Usage Data

How We Use Your Information

SwitchLabs uses the collected data for various purposes:

  • To provide and maintain our service

  • To notify you about changes to our service

  • To allow you to participate in interactive features of our service when you choose to do so

  • To provide customer support

  • To gather analysis or valuable information so that we can improve our service

  • To monitor the usage of our service

  • To detect, prevent, and address technical issues

  • To provide you with news, special offers, and general information about other goods, services, and events we offer

Sharing Your Personal Information

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Confidentiality of Application-Specific Content

Switch Labs is committed to maintaining the confidentiality of the application-specific content created, stored, or processed by you while using our services. This includes, but is not limited to, proprietary data, personal information, and any other content that is generated or uploaded by users within our application ("Application Content").

Protection of Application Content

We ensure that Application Content is not shared with any third parties, including advertisers, external entities, or other users, except as required by law. Furthermore, access to Application Content by our internal employees is strictly controlled and monitored. Employees are only granted access to Application Content on a need-to-know basis, and such access is limited to the extent necessary to perform their job functions, such as troubleshooting or technical support, with the highest regard for privacy and confidentiality.

Employee Confidentiality Agreements

All employees of SwitchLabs are required to sign confidentiality agreements that prohibit the unauthorized use or disclosure of any Application Content. Violation of these agreements is subject to disciplinary action, up to and including termination of employment, legal action, and criminal charges, where applicable.

Data Encryption and Security Measures

To further protect Application Content, we employ advanced encryption technologies and follow industry-standard security measures during data transmission and storage. Our commitment to your privacy and the protection of your Application Content is paramount. We continually update and test our security technology to enhance the protection of Application Content against unauthorized access, disclosure, or misuse.

Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us using the form below. 

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