top of page

Efficient Automation: Adding Multiple Answers in a Zapier Action

Published on Feb 28th, 2024

In the ever-evolving landscape of automation, Zapier stands out as a powerful tool for integrating various apps and streamlining workflow processes. One common query among users is how to add multiple answers for a single question in a Zapier action.


Understanding the essence of multi-answer actions can significantly enhance your Zapier automation capabilities. Let's dive into the process to ensure you are fully equipped to take advantage of this feature.


First, it's important to grasp what a 'question' is in the context of Zapier. Within a Zap (an automated workflow in Zapier), you might have a trigger followed by one or more actions. A 'question' can be thought of as a form field or a data point that is being passed from the trigger to the action. At times, you need to insert multiple answers or outcomes from that 'question' into subsequent actions.


Here’s a step-by-step guide to adding multiple answers for a question in Zapier actions:



  1. Set Up Your Trigger: Begin by setting up the trigger that kicks off your Zap. This could be a new email, a form submission, or any other event in a supported app.

  2. Select Your Action Step: Choose the app where you want the multiple answers to be sent and select the appropriate action within that app.

  3. Use Custom Fields: When mapping out the fields in your action, you may notice that some fields allow for only one answer, while others can accept a list. To enter multiple responses, you’ll use a feature called 'Custom Fields.'

  4. Format Data with Formatter: Sometimes, the data you need to input as multiple answers isn't in the right format. Zapier's Formatter can help. Use the 'Utilities' action in Formatter to transform data; for example, you can split text into multiple items.

  5. Map Multiple Fields: You can then map these formatted or list items individually to the action fields. If you're looking to insert a list into a single field, you might concatenate these items into one string.

  6. Test Your Action: Always test your action to ensure that the multiple answers are correctly added and formatted. You may need to adjust your Formatter settings or Custom Fields to achieve the desired outcome.


Pro Tips:



  • Built-in Functions: Utilize Zapier's built-in functions (like Formatter) to modify and arrange your data before it hits the action step.

  • Dynamic Content: For advanced use cases, dynamic content can be used to insert multiple pieces of data that change with each trigger event.

  • Zapier Paths: Consider using 'Paths' if you need entirely different responses based on certain conditions. These act like if/then statements guiding the flow of data.


Implementing these steps to add multiple answers in your Zapier actions can eliminate the manual effort and reduce the potential for error. This boosts productivity and allows for more sophisticated automated processes.


To conclude, adding multiple answers to a question in a Zapier action can be straightforward, with the right approach. If you run into trouble, Zapier's extensive help documentation and community forums can offer additional insight and guidance.


Remember, the art of automation lies in the details. Mastering these nuances allows for seamless integration and optimizes your overall workflow.


bottom of page