top of page

Streamline Collaboration: How to Add a User to View a ShareFile Folder with Zapier

Published on Feb 28th, 2024

Collaboration and file sharing are essential in today’s fast-paced work environments, where seamless integration between different platforms can significantly enhance productivity. ShareFile by Citrix is a popular choice for securely storing and sharing files, but how do you efficiently add new users to specific folders, especially when working with a dynamic team? This is where Zapier, a robust automation tool that connects your favorite apps and services, comes into play.


To begin, ensure you have active accounts for both ShareFile and Zapier. Once you're logged in to Zapier, creating a 'Zap'—a specific automation workflow—and connecting it to ShareFile is straightforward. Here’s a step-by-step guide:



  1. Select 'Make a Zap!' in your Zapier dashboard.

  2. Choose a Trigger App: Start by selecting ShareFile as the trigger app. This means the automation will start with a specific action in ShareFile.

  3. Configure the Trigger: You might select a trigger such as 'New File in Folder' in ShareFile to initiate the process.

  4. Select an Action App: For the next step, you’ll need to select an application that will perform the action. In this scenario, the action app will still be ShareFile.

  5. Configure the Action: The key action here is 'Add a User to Folder.' With this action, you can input the details of the user you want to add, like their email address, and specify which folder they need access to.

  6. Test the Zap: Before going live, test the Zap to ensure it's working as expected. Zapier will prompt you to test the trigger and the action to verify functionality.

  7. Turn On Your Zap: Once the test is successful, you can activate your Zap. Now, whenever the specified trigger happens in ShareFile, Zapier will automatically add the new user to the designated folder.


Remember, automation can save time and reduce manual errors, but always verify user permissions and access levels for data security. For further customization, Zapier offers multi-step Zaps that can handle complex workflows and integrate with additional apps, providing extensive possibilities to streamline your business processes.


Keep your ShareFile folders updated and accessible to the right team members with the power of Zapier’s automation, ensuring that everyone stays on the same page, no matter how often your project teams change or grow.


bottom of page