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Streamlining Payment Workflows: Using Zapier to Manage Unpaid Invoices with Stripe

Published on Feb 28th, 2024

Managing finances efficiently is crucial for the success of any business, and one important aspect is dealing with unpaid invoices. Stripe is a powerful payment processing platform, but when combined with Zapier, it can transform how you handle overdue payments. Here's a straightforward guide on using Zapier with Stripe to automate the follow-up on unpaid invoices, ensuring you get paid on time while reducing administrative workload.


Step 1: Set Up Your Stripe Account


Before integrating with Zapier, ensure your Stripe account is fully set up to receive payments. Configure your invoice settings within Stripe to track unpaid invoices accurately.


Step 2: Create a Zapier Account


If you haven't already, sign up for a Zapier account. Zapier is a tool that connects apps and automates workflows without any coding knowledge required.


Step 3: Connect Stripe to Zapier


Navigate to the Zapier dashboard and choose to 'Make a Zap'. Search for Stripe as the trigger app and connect your Stripe account by following the authentication process.


Step 4: Set Up the Trigger


Select 'New Event in Stripe' as the trigger. Choose 'Invoice Payment Failed' or 'Invoice Updated' with a specific status indicating the invoice is unpaid. This will prompt Zapier to act whenever there's an unpaid invoice in Stripe.


Step 5: Choose an Action


After setting the trigger, decide what action Zapier should perform. This could be sending a follow-up email via Gmail, updating a customer record in a CRM like Salesforce, or adding a task to a project management tool such as Asana.


Step 6: Customize Your Zap


Customize the action step with the necessary information. For an email, create a template message with details regarding the unpaid invoice. For a CRM, specify how the record should be updated.


Step 7: Test and Go Live


Always test the Zap to ensure it's working correctly. Once you're satisfied, set it to live. Zapier will now automatically handle reminders or updates related to unpaid invoices in Stripe, saving you time and effort.


Step 8: Monitor and Optimize


Regularly review the performance of your Zaps. Monitoring helps you fine-tune the process and address any issues promptly.


By following these steps, you can optimize your payment collection process, reduce manual tasks, and ensure better cash flow. For more actionable insights and tips on integrating your business applications for peak performance, explore our development and technology consulting resources.


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