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Updating Your SMS Number in Zapier: A Simple Guide

Published on Feb 28th, 2024

Are you looking to change the SMS number connected to your Zapier automations? It's a common task for users who need to update their contact information or reconfigure their workflow settings. Here's a straightforward guide to help you seamlessly update your SMS number in Zapier.

Firstly, log into your Zapier account and navigate to your dashboard where your Zaps are listed. Zaps are the automated workflows you’ve created. Once there, locate and select the Zap that uses the SMS feature.

If your SMS number is linked to an 'Action' within your Zap, click on the specific Action to edit it. Usually, the 'Send SMS' action is connected to a third-party service like Twilio. You will need to modify the settings within the chosen SMS service.

For services like Twilio, you’ll need to log into your Twilio account separately to change the number. Once logged in, go to the 'Manage Numbers' section and either purchase a new number or update the number if you already possess an alternative number in your account. Follow the prompts to complete the process.

Back in Zapier, once you have updated your number in the third-party service, refresh the data in the 'Send SMS' action to reflect your new number. This usually involves re-selecting your SMS service within the action and choosing the new number from the list of available numbers.

Don't forget to test your Zap after making the change. This ensures that the workflow runs smoothly with the new SMS number. Simply click on the ‘Test’ button at the bottom of the configuration pane. If the test is successful, you can be confident your new SMS number is correctly connected to your Zapier automation.

Lastly, always make sure to turn your Zap back on if you turned it off when making changes. Your updated SMS number will now be used in all subsequent actions for that particular Zap.

Navigating Zapier to update an SMS number is simple when you know where to go and what steps to follow. With this guide, you can quickly change your SMS number and get back to automating your tasks without missing a beat.

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