New:Thread Pilot—AI follow-ups for Gmail.
Learn more

Support article

Levy Guestpass FAQ

The practical answers hosts need before piloting remote guest access.

Is Levy Guestpass an official Turo integration?

No. Levy Guestpass is a host-managed access layer. Hosts still follow marketplace rules, complete ID verification, and keep physical-key fallback available.

Can it replace a lockbox?

It can replace many lockbox handoff steps for supported connected vehicles, but hosts should still keep a fob or physical key fallback in an approved RF pouch or lockbox workflow.

What vehicles are supported?

Guestpass routes through the connected-vehicle providers already configured in Levy Fleets, including Smartcar/OEM, Uconnect, Linka, and installed hardware paths where supported.

What happens when unlock fails?

The guest sees fallback instructions and contact actions, while the host and support team see the command failure reason, provider, timestamp, and audit trail.

Does the guest need the native app?

No. Mobile web is the default fallback. The dedicated Levy Guestpass app gives a cleaner repeat-access experience after internal testing builds are published.

Does Guestpass scrape Turo, Getaround, or HyreCar?

No. Hosts create access sessions manually or through authorized Levy Fleets workflows. Guestpass does not scrape marketplace messages, calendars, guests, or listings.

Request access

Contact

Tell us what you're building and we'll get in touch fast

Ship a proof-of-concept, integrate Metro2, or hand off the workflow entirely—we respond within one business day and loop in the right Switch Labs partner for your stack.

Response Time
< 24 hours
Delivery Options
Product | Services

By submitting you agree to let Switch Labs contact you about relevant products and services.