Is Levy Guestpass an official Turo integration?
No. Levy Guestpass is a host-managed access layer. Hosts still follow marketplace rules, complete ID verification, and keep physical-key fallback available.
Support article
The practical answers hosts need before piloting remote guest access.
No. Levy Guestpass is a host-managed access layer. Hosts still follow marketplace rules, complete ID verification, and keep physical-key fallback available.
It can replace many lockbox handoff steps for supported connected vehicles, but hosts should still keep a fob or physical key fallback in an approved RF pouch or lockbox workflow.
Guestpass routes through the connected-vehicle providers already configured in Levy Fleets, including Smartcar/OEM, Uconnect, Linka, and installed hardware paths where supported.
The guest sees fallback instructions and contact actions, while the host and support team see the command failure reason, provider, timestamp, and audit trail.
No. Mobile web is the default fallback. The dedicated Levy Guestpass app gives a cleaner repeat-access experience after internal testing builds are published.
No. Hosts create access sessions manually or through authorized Levy Fleets workflows. Guestpass does not scrape marketplace messages, calendars, guests, or listings.
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