A Step-by-Step Guide to Cancelling Your Airtable Subscription

Are you considering ending your Airtable subscription? Whether your project has come to a close or you're looking to trim costs, canceling your subscription need not be a hassle. Here's your step-by-step guide to navigating the process smoothly and efficiently.

Step 1: Log Into Your Account

To start, sign in to your Airtable account on the official website. Once logged in, click on your profile icon in the top-right corner to access your account settings.

Step 2: Navigate to the Billing Section

In the account menu, select 'Billing'. This will take you to the page where your subscription details, including your current plan and payment information, are displayed.

Step 3: Adjust Your Plan Settings

Scroll down to find the option that says 'Change plan'. Click on it, and you will see various subscription plans, including the option to downgrade to the free version.

Step 4: Cancel Your Subscription

Choose the free plan, or if a 'Cancel subscription' link or button is present, select it. If prompted, provide a reason for the cancellation and confirm your decision.

Step 5: Confirm Cancellation

After making your choice, the system should prompt you to confirm the cancellation of your subscription. Ensure you read any final statements from Airtable about the effects of cancelling, including data retention policy or access to premium features.

Step 6: Check Your Email

Lastly, you should receive an email from Airtable confirming the cancellation of your subscription. Keep this for your records.

If at any point you encounter difficulties or need further assistance, Airtable's customer support can be reached through the help center.

Notes on Pausing vs. Cancelling

It's important to note the difference between pausing and cancelling your subscription. Pausing may temporarily disable billing while retaining your access to premium features, while cancelling will permanently change your plan.

By following these steps, you can cancel your Airtable subscription without surprise fees or complications. Make sure to analyse the impacts on your team's workflow and data access before finalizing your decision.