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How to Factory Reset an iPhone Using iTunes Without a Passcode While Locked

Published on Feb 28th, 2024

Encountering a locked iPhone can be a frustrating ordeal, especially when the passcode is forgotten or inaccessible. Thankfully, Apple provides a robust solution through iTunes, ensuring users can reset their devices and regain access. Here's a comprehensive guide on performing a factory reset on a locked iPhone using iTunes without needing the passcode.


Step-by-Step Guide to Reset Locked iPhone via iTunes


Step 1: Ensure iTunes is Updated
Make certain you have the latest version of iTunes installed on your computer. You can download it from the official Apple website or update it through the App Store on a Mac.


Step 2: Launch iTunes
Open iTunes on your computer. If you have a Mac with macOS Catalina or later, open Finder instead, as iTunes is no longer available.


Step 3: Turn Off Your iPhone
Power off your iPhone to prepare it for recovery mode. The method to switch off your device varies depending on the model.


Step 4: Enter Recovery Mode
While your iPhone is connected to the computer via USB cable, follow the appropriate steps for your model to enter recovery mode:



  • For iPhone 8 or later: Press and quickly release the Volume Up button, then press and quickly release the Volume Down button. Finally, press and hold the side button until the recovery mode screen appears.

  • For iPhone 7, 7 Plus: Press and hold the Volume Down and the Sleep/Wake (side) buttons at the same time until you see the recovery mode screen.

  • For iPhone 6s and earlier: Press and hold both the Home and the Top (or Side) buttons at the same time until the recovery mode screen appears.


Step 5: Restore iPhone
Once the recovery mode screen is displayed, a prompt will appear on iTunes or Finder with options to Restore or Update. Choose 'Restore' to perform a factory reset. iTunes will then download the software for your device. If it takes more than 15 minutes, your iPhone will exit recovery mode — simply repeat the previous step to enter it again.


Step 6: Set Up Your iPhone
After the restoration process finishes, your iPhone will restart as if it’s brand new. You can now set it up from scratch or restore it from a backup.


Precautions and Tips



  • Backup Your Data: It is important to regularly back up your iPhone to preserve your data. However, a factory reset through recovery mode will erase all content and settings on your iPhone.

  • Find My iPhone: Disable 'Find My iPhone' if possible before the reset, as it could prevent the device from being restored without the passcode.


By following this guide, you can successfully factory reset your locked iPhone using iTunes without needing the passcode, a valuable solution that can save time and restore access to your device.


Please note that if you encounter difficulties or if iTunes fails to recognize your device, contact Apple Support for further assistance.


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